What does good customer service look like on line? Is it significantly different from traditional business service? Some time ago some solopreneurs were discussing the answers to these questions in our weekly Being Your Own CEO Success Circle. They decided that all excellent service depends on making the customer/client feel special and cared about. But what online customer service solutions should we add? Following is a summary of the key suggestions they made:
In keeping with the recent Mindset Monday blog posts dealing with retirement, I thought a repeat of last year’s piece “How To Build A Retirement Career” would be appropriate:
If you have passed the big Six-O birthday you are beginning to consider retirement from your main “Second Age” career, especially if you have spent many years working for a company or government. Once you have made the decision on the date, you begin to wonder what will I do with the twenty or more years I have left on this planet? The question arises “How to Build A Retirement Career?”
In What Is Retirement All About, five solopreneurs conclude that retirement is not about contraction; it’s about having choices and flexibility. The same advantages and obstacles as being in business for yourself.
You will find time stamps below so that you can move to the interest area of your choice in this 40 minute video discussion.