Retaining Valuable Talented Employees
Lately the media has had a lot to say about worker shortages, skill retention, retirement of the boomers, and new attitudes toward work among the younger generations. In the next five years organizations will experience a severe skill shortage. What do you know about how your employees feel about working in your company? Are they stifled or are they giving their all with passion?
Recently, I asked one of my clients to make a list of the things she dislikes about working in administration. I thought her response was instructive:
- “The last minute panic of deadlines set by someone else (rush photocopying, bindering, stapling) Sometimes these deadlines are artificially tight because someone procrastinated until it became a panic. (For example: pizza lunch I recently ordered barely gave me enough time to order it on time. It definitely did not give enough time to find out what people’s favourite types of pizza were. I had to order without knowing.)
- I don’t like it when it’s too busy and people don’t respect boundaries like coffee breaks and lunch and the time that marks the start and end of the day.
- I don’t like it when people delegate things to me that they shouldn’t. This can be things that they shouldn’t delegate based on their role or things that are not appropriately part of the job itself. Sometimes it’s too busy to sort out what I should and shouldn’t be doing.
- I don’t like it when things are somehow unfair or degrading (cleaning up someone else’s mess)
- I don’t like it when people don’t think for themselves or problem solve for themselves, and expect me to do everything.
- I don’t like it when people seem lazy and want me to do things just because of my role, which is “lower” than theirs.
- I don’t like the idea of hiding in the shadows while someone else gets credit for my efforts and/or ideas.
- I have a hard time seeing how what I do fits into the larger picture. I would like to be closer to the bigger picture.
- I don’t like it when I don’t get direct feedback.”
(Julie Hutchinson wanted me to share her name and her list in the hopes that her words would help to make improvements in the world of work)
Would your employees leave tomorrow if they were offered a better opportunity? Click here for a short employee survey that will give you some interesting data. Companies will need to move very quickly on changing their policies and cultures if they hope to remain competitive. It’s becoming the workers’ market!
Coaching Questions to Stimulate Reflection About Your Life & Work
1 What are you doing to get the best from your people so they may best contribute to your organization?
2 What strategies do you have that will ensure your organization does not lose its valuable talented people?